Birdie eSIM Guide

As a top digital brand, Birdie has always been supporting
both eSIM and physical SIM cards,
catering to all your needs and delivering network freedom!
Check out the guide below to master eSIM advantages,
key considerations, and installation steps with no waiting or card swaps—start using it instantly!

What is eSIM?

An eSIM is an embedded electronic SIM stored inside your device.
Like a physical SIM card, an eSIM stores data that is
needed for your device to connect to Birdie’s network

Why use eSIM?

Warm Reminder! Please connect to Wi-Fi for adding the eSIM to the device.

Add eSIM to iOS Device

Add eSIM to Android Device

eSIM Compatible Devices

FAQ

1. How do I switch my Birdie Physical SIM card to eSIM?

If your phone supports Birdie eSIM, you can request an eSIM replacement by accessing “Lost / Replace SIM” under “Manage SIM” in “Settings” in the Birdie Mobile App.
HK$50 handling fee will be charged for converting physical SIM to eSIM. Don’t worry. This fee will be fully refunded on your next bill, and no fees will be applied.

2. How do I switch my eSIM to another device?

As the QR code for eSIM can only be used once, you can follow the steps below to acquire a new QR code to add the eSIM to your new phone.  Please take the new eSIM code by accessing “Lost / Replace SIM” under “Manage SIM” in “Settings” in the Birdie Mobile App.
HK$50 handling fee will be charged for transferring eSIM from one device to another. Don’t worry. This fee will be fully refunded on your next bill, and no fees will be applied.

3. Why can’t I use iPhone Quick Transfer?

Currently, Birdie eSIM does not support iPhone’s Quick Transfer feature.

4. Is Birdie eSIM compatible with the iPhone 17/ iPhone Air/ iPhone 17 Pro/ iPhone 17 Pro Max?

Yes, Birdie eSIM is compatible with the above models, and Hong Kong official eSIM-supported iPhone models.