Subscription Guide

It is simple to use Birdie service~ You can complete the online self-registration in 3 steps,and it is done in 15 minutes only!

1) Create an Account

*Each account can only register one phone number. Please create another Birdie account if you want to use an additional number~

2) Choose a Plan

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Choose your No Contract Local Mobile Plan.

3) Settle the payment to complete the registration

3) Settle the payment to complete the subscription

Please confirm your registration details.
Remember to enter the "referral code/promo code/prepaid code" on this page then click “Apply”.

After the registration: verify your identity

After the subscription: verify your identity

Fill in your personal information in the Birdie Mobile App to complete the identity verification.

How can I get my Birdie SIM card?

You can choose to receive the SIM card via local surface mail, or pick up at Circle K when you subscribe to our service. After receiving the SIM card, please log in to your Birdie account in the Birdie Mobile App and “Activate the SIM card”.

For eSIM, you’ll receive our email with the QR code.

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FAQ

1. Upload or scan your HKID card or passport.

2. Place your ID document to the center in the frame.

2. Place your ID document in the center of the frame.

3. Fill in and submit the correct personal information. You may tap "Next" to reach the final step!

Download the Birdie Mobile App and manage everything with ease from settling your bills, checking your data / voice balance, sending data to Birdie friends to buying travel day passes 24/7.

If you have friends using Birdie, apply their MGM code when subscribing. You can earn extra 4GB data and HK$100 monthly fee coupons. Check out “Deals and Perks” to find out the latest promotion!

Please follow the instructions to activate your SIM card via the “Activate SIM” in the Birdie Mobile App.

Please contact us via Facebook Messenger, “Email Us” via the upper-right corner of the App or hello@birdie.com.hk. We’ll get back to you as soon as possible.